Skip to content

Our expectations

Our archived terms and conditions

Previous versions of our General Conditions

  • General Conditions (Version 19 - October 2020). Effective from 8/10/2020 to 31/08/2021. Available Here
  • General Conditions (Version 18 - September 2020). Effective from 02/09/2020 to 07/10/2020. Available Here
  • General Conditions (Version 17 - February 2020). Effective from 14/02/2020 to 01/09/2020. Available Here
  • General Conditions (Version 16 - January 2020). Effective from 13/01/2020 to 03/02/2020. Available Here
  • General Conditions (Version 15 - April 2019). Effective from 30/04/2019 to 12/01/2020. Available Here
  • General Conditions (Version 14.2 - June 2018). Effective from 26/06/2018 to 29/04/2019. Available Here
  • General Conditions (Version 14 - May 2018). Effective from 21/05/2018 to 25/06/2018. Available Here
  • General Conditions (Version 13 - Oct 2016). Effective from 12/10/2016 to 18/05/2018. Available Here
  • General Conditions (Version 12 - Oct 2016). Effective from 12/10/2016 to 12/10/2016. Available Here
  • General Conditions (Version 11 - Oct 2014). Effective from 17/10/2014 to 12/10/2016. Available Here
  • General Conditions (Version 10 - July 2014). Effective from 01/07/2012 to 16/10/2014. Available Here
  • General Conditions (Version 9 - January 2012). Effective from 11/01/2012 to 30/06/2012. Available Here
  • General Conditions (Version 8 - May 2011). Effective from 15/05/2011 to 11/01/2012. Available Here
  • General Conditions (Version 7 - October 2010). Effective from 26/10/2010 to 15/05/2011. Available Here
  • General Conditions (Version 6 - July 2010). Effective from 01/07/2010 to 26/10/2010. Available Here
  • General Conditions (Version 5 - February 2010). Effective from 28/01/2010 to 01/07/2010. Available Here
  • General Conditions (Version 4 - January 2009). Effective from 20/01/2009 to 28/01/2010. Available Here
  • General Conditions (Version 3 - May 2006). Effective from 03/05/2006 to 19/01/2009. Available Here
  • General Conditions (Version 2 - February 2006). Effective from 24/02/2006 to 02/05/2006. Available Here
  • General Conditions (Version 1 - August 2005). Effective from August 2005 to 23/02/2006. Available Here

Other terms and conditions

  • Housing Vendor Terms ( Version 3 - October 2006 ). Effective from October 2006. Available Here
  • Republic of Ireland Terms and Conditions (Version 2 - October 2013). Effective from October 2013. Available Here
  • Republic of Ireland Terms and Conditions (Version 1). Available Here

Viewing the conditions

You will need an Adobe Acrobat Reader (available for download here) to view the conditions. If you are otherwise having difficulty viewing them, please call the BT person named in the relevant Contract Document. If the General Conditions are referred to in a Contract Document, it will be assumed that you can view them.

This page lists archived versions of the General Conditions. The current conditions can be accessed here.