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FAQs

Giving you help and support

Payment & invoicing

Supplier invoice processing information, system processing delays and other frequently asked questions.

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iSupplier

Our Buyers world-wide use this tool when completing sourcing activities with suppliers.

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Our ethics code

The ethics code sets out your responsibilities, explaining what actions you need to take when working with BT.

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Physical access

Where contracted personnel of suppliers require access to BT sites or buildings, they must obtain authorisation.

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BT security requirements

BT has put in place processes intended to protect the assets of both BT and those of the supplier.

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BT security standards

Best practice information based on BT’s own Security Standards.

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e-Auction event training videos

Video tutorials for suppliers participating in BT Procurement organized e Auction events.

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