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Accounts payable

Suppliers to EE

Welcome to accounts payable we are here to help with all your invoicing and payment queries.

Electronic Invoicing

We use Tungsten Networks electronic invoicing solution as our preferred method of invoice submission. It's the quickest, easiest approach for invoice processing and payment. To sign up, click here

Invoices

If you're not able to use Tungsten Networks electronic invoicing solution, you can send us your invoices via email, to accounts.payable@ee.co.uk

If you're currently not registered to use Tungsten Networks electronic invoicing solution, you can send us your invoices via email, to accounts.payable@ee.co.uk

For postal invoices, our address is:

PO BOX 615
555 Metroplex Business Park
Salford
M5 0HL

Remember to include the following details on your invoice:

  • A valid EE purchase order number or GL/cost centre combination
  • An invoice number
  • The EE Accounts Payable address
  • Where applicable, VAT/Registration number
  • Remittance details

For HMRC guidance on what an invoice should include, click here

VAT arrangements

Very few invoices from suppliers outside the UK should carry local VAT. Instead, BT will self-account for VAT using the reverse charge process.

In the vast majority of cases VAT is due in the country where the customer receives the service. Suppliers need to quote the VAT registration number of the BT entity issuing the affected purchase orders on invoices, as evidence of business status. The BT entity and VAT registration number will be provided on BT issued Purchase Order.

If you are unable to find the specific BT Company VAT registration, please speak to your BT procurement lead who will be able to help you identify the correct BT entity to invoice.

Maintain your details

To request a change or for master data related questions please email master.data@ee.co.uk

Still need help?

If you still need help, why not check out our FAQs or if you'd like to contact one of our advisors, you can email ee.helpdesk@bt.com for general invoice/payment enquiries.

Business entity address

We are registered in England and Wales under company number 02382161 and have our registered office at 1 Braham Street, London E1 8EE. Our VAT number is 245 7193 48.

We are a limited company and are regulated by the Office of Communications (Ofcom).