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Accounts payable

Suppliers to our Rest of World entities

Welcome to accounts payable we are here to help with all your invoicing and payment queries.

Electronic Invoicing

We use Tungsten Networks electronic invoicing solution as our preferred method of invoice submission. It's the quickest, easiest approach for invoice processing and payment. To sign up, click here.


If you’re not able to use Tungsten Networks electronic invoicing solution, you can send us your invoices via email depending on the entity you’re invoicing.

Remember to include the following details on your invoice:

  • A valid purchase order number or GL/cost centre combination (if applicable)
  • An invoice number
  • The correct BT entity the charges relate to
  • The relevant Accounts Payable address
  • Where applicable, VAT/Registration number
  • Remittance details
  • Appropriate tax breakdown (if applicable)
  • Exchange rate and equivalent Local currency amount (if applicable)

Email your invoice to the relevant Invoice processing team.

Invoice Status

If you need to check the status of your invoices automatically, without the need to contact BT, we have two options you can use.

Our invoice status checker

Simply complete this form and send to - our system will then automatically return to you the status of your invoices.

iSupplier application

Using the iSupplier portal is quick and easy. The only requirement is that you have been registered as a supplier to BT and have at least one user account set up.

If you have access to iSupplier, click here to login

If you would like to request access, please contact

Foreign Exchange on Non-local Currency Invoice

If you submit a non-local currency invoice, you must quote both Foreign Exchange rate and the equivalent local currency amount on your invoice.

Still need help?

If you still need help, why not check out our FAQs or if you'd like to contact one of our advisors, you can email one of our Accounts Payable teams for general invoice and payment enquiries.