Speak Up
Do you have a concern?#DoWhatsRight
We understand holding onto a concern can feel heavy. Using our code can help identify if something isn't right. If something concerns you, it concerns us. Because we're in this together, wanting to make a better BT for all of us.
A key channel to speak up is our Speak Up Service which is BT Group's confidential service where any stakeholder of BT Group can share any concern related to anyone or anything not being in line with our code.
Our Speak Up Service is hosted by an external third party, so you can be sure that you can submit your report confidentially or even anonymously. Once logged, concerns are shared with the Group Ethics Team at BT Group, they review these and then work with business at the appropriate Subject Matter Expert (SME) level to get the concern addressed.
Some examples of the concerns people have shared with us are bullying and harassment (including sexual harassment), bribery, corruption, fraud, conflicts of interest, human rights, , substance abuse, threats, theft or misuse of BT resources (including time).
The thought of raising concerns can be difficult, but to Speak Up is to protect each other. Whatever you share is secure. Have confidence in you, and in us as we don't tolerate retaliation against reporters.
Local Speak Up Policies can be found here.