FAQs - Payment & Invoicing
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How do I obtain payment?
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Which details should be included on my invoice?
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How soon after submitting my invoice will I get paid?
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I need to know the payment date. Where can I find this?
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Can I request an early payment for my invoice?
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My invoice has been returned - why is this?
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My invoice has not been processed - what should I do?
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How can I check to see if an invoice has been input?
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I submitted my invoice electronically through Tungsten and the invoice has not been processed. What should I do?
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My payment terms are incorrect - how do I change this?
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Why have I not received payment?
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I have changed my bank/address details - who do I notify?
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I have gone into administration/liquidation - who do I notify?
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I have changed my business name/been taken over - who do I notify?