What we buy - Business
Our Business Procurement Category is led by Tim Butler
A word from Tim
We are focused on sourcing and managing a diverse range of Network and Connectivity categories to support both internal operations and the delivery of high-performance Digital Services to BT customers. It ensures the right technologies, services, and supplier partnerships are in place to enable scalable, reliable, and cost-effective infrastructure, operations, and service delivery.
Our Business categories can be broadly grouped into the following key areas:
Managed Services
Outsourced services where we manage specific operations or IT functions- Network Operations Centre (NOC) services.
- IT infrastructure management.
- Service assurance and performance monitoring.
- End-user support (helpdesk, desktop support).
- Managed security services (MSSP).
- Managed cloud and data centre services.
- Lifecycle management of telecom assets.
Networking
Covers the design, deployment, and management of data networks- LAN/WAN design and implementation.
- SD-WAN services.
- Network monitoring and analytics.
- Routing and switching hardware procurement.
- VPN and remote access solutions.
- Network performance optimization.
Mobile
Services and infrastructure related to mobile network operations and offerings- Mobile core and RAN services.
- MVNO/MVNE platforms.
- SIM provisioning and management.
- Mobile device management (MDM).
- Roaming and interconnect services.
- 5G network slicing and orchestration.
Security
Solutions to safeguard business data and systems from cyber threats while ensuring compliance.- Threat detection and response (SIEM, SOC).
- Identity and access management (IAM).
- Endpoint protection.
- Zero Trust and Micro Segmentation.
- Compliance and risk management.
Cloud
Solutions to support flexible and scalable business operations.- Public, private, and hybrid cloud hosting.
- Cloud migration and orchestration.
- Cloud-native application development.
- Backup and disaster recovery (DRaaS).
IoT
Solutions to connect and manage smart devices to automate processes and gather real-time data.- IoT platform management.
- Device provisioning and lifecycle management.
- Edge computing services.
- IoT security and analytics.
Fixed, IP Voice
Services related to traditional and IP-based voice communication infrastructure- PSTN and ISDN services.
- VoIP and SIP trunking.
- Hosted PBX solutions.
- Voice termination and origination.
- Emergency services routing.
- Number portability and management.
Unified Communications
Integrated communication platforms that combine multiple tools into a single interface.- UCaaS (Unified Communications as a Service).
- Voice, video, messaging, and conferencing tools.
- Presence and collaboration platforms.
- Integration with CRM and productivity tools.
- Contact centre solutions (CCaaS).
Connectivity
This includes all services that provide internet and data connectivity- Broadband (DSL, DIA, fiber, cable).
- Leased lines and Ethernet services.
- MPLS and IP-VPN.
- Internet transit and peering.
- Satellite, Mobile Backhaul and microwave links.
- Broadcast.
- Private and public peering arrangements.