An introduction to iSupplier
The iSupplier portal is a real-time, one-stop shop for invoice status updates and much more. Hundreds of our suppliers are already enjoying the following benefits:
• Search, view and download invoice and payment data
• Export purchase order and receipting data into Excel
• eChat with one of friendly and helpful advisors
• View or download a purchase order
• View and print attachments associated with a purchase order
Using the iSupplier Portal
Using the iSupplier portal is quick and easy. The only requirement is that you have been registered as a supplier to BT and have at least one user account set up.
If you are a UK entity and have access to iSupplier, click for the iSupplier portal.
If you are a non-UK entity and have access to non-UK iSuppler, click for the non-UK iSupplier portal.
If you would like to request access please contact:
If you need some help using iSupplier, check out the user guide.
You can find answers to frequently asked questions regarding iSupplier here.
Invoice Status Template
If access to iSupplier is not possible or you have checked and can't find an invoice, you can request ad-hoc invoice status updates via this spreadsheet.
Fill in the purple fields, save the spreadsheet and email it as an attachment to firstname.lastname@example.org.
If you do not provide a supplier name (legal entity name) or your BT supplier number or any of the required invoice fields (invoice number, invoice date, invoice amount including VAT, BT order number), your request will be rejected.
The formats for BT Order Number and Tungsten AAA Number are detailed on the spreadsheet.
Please expect a reply within 48 hours.
Still need help?
If you have searched iSupplier and used the invoice status template but still need help, please contact the AP Helpdesk using the details below.
Tel: 0800 515 465
General Enquires: email@example.com